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Smilebox.com – Can I sign in, please?

This Smilebox.com user is expecting to be able to log into their account. Easy enough right? Watch as this usability tester cannot find a way to do it. It’s amazing how many website owners find the...

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Macys.com – It’s a “Make me do it again sale”

It’s annoying when a website makes you do something again that you only expect to do once.  Try not to cringe as you watch it happen to this shopper at Macys.com.  It’s a classic example of how user...

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Facebook.com – Where the #$!@ is my list of friends?

Watch as this Facebook user tries to find out how many friends she has. She sees plenty of friend ‘recommendations’, but where can she see how many friends she already has? See other usability testing...

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Which.co.uk – Usable navigation: Home or Mobile Home?

Is it ever okay to let your homepage link move around? What about multiple home pages for different subjects? Let’s find out… See other usability testing problems on our WebBloopers channel at...

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QuiBids.com Doesn’t Want You to Bid

QuiBids.com freezes this user’s computer as he tries to find an auction to join. How is he supposed to bid? See other usability testing problems on our WebBloopers channel at YouTube.com Note:...

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